How to Make the Most of a “Snow Day”
Posted by Rick Crane on February 10, 2010With the Right Technology in Place, Snow Days Can Be Productive Days
The local weather report said “blizzard by week’s end.” As the week progressed, folks were even calling this the “Storm of the Century,” and “Snowmagedeon.” After much consideration, I sent a company-wide e-mail Thursday night, informing them that Friday would be a snow day. You see, a “snow day” for us means that all phones are forwarded, all systems are available via online desktops, and it is business as usual. Our teams can collaborate via Instant Messenger, and we can share files and computer screens using tools like Skype and GoToMeeting, etc. Short of meeting with clients face-to-face, we are still able to conduct face-to-face meetings via webcams and GoToMeeting. I even conducted my first Skype to Skype video interview for a potential Project Manager. I am happy to report she has been hired.
Now, what does it take to create a successful “snow day?” Well, besides 27 inches of snow, you must examine all areas of the operation to determine what job functions simply can’t be done without being present in the office. Additionally, consider what functions can’t be done without utility services to your office. You may ask, “Why start from what can’t be done?” Well, most folks take care of the obvious elements, but forget things like phone forwarding, remote access, client notifications, and alternative methods for simply getting business done.
This snow day has caused us to review our current plan for what we call “work from home,” and determine what worked and what didn’t. I highly recommend, while it is still fresh in everyone’s mind, to have a meeting with key personnel to discuss the impact of the storm on both the business and your employees. Did your employees feel connected? Connected with a purpose? Did they feel out of touch? Or, did they fall right in line?
An idea that resulted from our recent snow day was the ability to train our professional staff online, while working from home. Think about it. Everyone who is in production, accounting, or finance, needs to refine or update their skills every so often. What better time to do this then on a snow day. Another idea was the thought of creating a list of items to do on a snow day. This is a list compiled of things that would be ideal to finish, but are not necessarily high priority. For example, we are currently testing an Online Forms Tool. I spent last Friday working with the service provider in California to set this up. This is something that probably wouldn’t have gotten done without a snow day.
So I ask, how productive was your company’s snow day?
Photo Credit: Getty Images
Rick Crane, President & CEO, GoBeyond IT




Comments:
Ethan Giffin said on 02/10 at 01:01 PM
I can tell you that this has made us begin to reevaluate our process and procedures for both disasters and disaster recovery. For a three year old company we may have missed a day or two in the past, which we pretty much treated like a vacation day.
Many positives and negatives have come to light over the last week – Can everyone connect? Do they have the proper equipment to work from home? What would happen if people could not come in for a week? What if the office would burn down? What are new ways to connect and collaborate? All things that never get addressed until it was too late.
Chris Stone said on 02/10 at 03:04 PM
Snow has never had significant impact on our operations until the last few weeks. We viewed it in the same fashion that Ethan did, as a vacation day. With the recent weather though, we haven’t been running at full staff for 4 working days now.
A good portion of our interoffice collaboration takes place over the Internet. It’s easy to shoot off a quick IM to a coworker to check something out instead of walking over to their desk. All of this grinds to a halt with everyone at remote locations and not physically in the office. Telecommuting plans will be worked out soon enough to avoid the slow down in the future.
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