How Small Cloud Packages Yield Blue Skies for Businesses

I wanted to enhance the reporting and rating capabilities for certain aspects of the business going forward in 2010. My goal was to find a reporting application and/or set of applications that are cloud-based, and would cost roughly $150.00 per month. I also wanted the reporting tools to be industry specific. Within 15 minutes, I was able to find applications fitting my requirements by searching on Google.

I found a tool called Corelytics created by CoreConnex. Corelytics is an application that will enable me to determine what my goals are for the year by using company data from QuickBooks. Hooray! It also compares my financial data against thousands of other service providers just like me.

Corelytics was up and running in about 30 minutes, and I was able to import my QuickBooks data with a few simple steps. There was a need to interact with a Corelytics representative; however, the process was virtually painless. Amazingly, in rapid fashion, I’m now able to evaluate and dissect my QuickBooks data from a much different perspective. This application has already helped me make some key decisions, and it has only been running for 1 day! I am happy to report that the cost was $349.00 for setup, and $49.00 per month.

The second application is Get Satisfaction. This application enables customers to rate your service. It also provides clients with a support portal that has a lot of user interactions. I am excited about Get Satisfaction because I truly think this will help us to connect with our clients. Community based support and client ratings are rapidly becoming the only way people buy a product or service. We will be trying Get Satisfaction, along with other functions of our business, to increase client satisfaction and loyalty.

I am amazed at how fast one can find and implement ideas using applications delivered from the Cloud. The two applications listed above would have taken thousands of dollars, hundreds of hours, and a lot of trial and error to execute in years past. Instead, in the time it takes me to finish a good meal, I have two applications that I couldn’t be happier with. I think you’ll agree.

Rick Crane, President & CEO, GoBeyond IT